After a discussion about the technology and the best way for integration, a first working plugin was developed within a few hours! And because it is for MediaPortal 2, it is a plugin you can optionally install. Luckily we got in contact with the maker of the new service, who kindly offered us free access to it. Developers need to: read those threads analyse huge logfiles and often try to find the needle in the haystack. This process requires much work, both for users and for devs: an user needs to collect logfiles try to explain what has happened and when and create a forum thread. In the forum, users can post bug reports where the testers and developers are doing their best to investigate these issues.
To give support to our users we have our forum and a bug tracker. Improving error reporting and analysis using the OneTrueError serviceĪs long as there is software development, there are errors.
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